Privacy Policy - Lumiso

Lumiso collects some Personal Data of its Users.

Personal data collected for the following purposes and using the following services:

Contact with the User
Mailing list or newsletter
Personal Data: email; name; phone number

Managing contacts and sending messages
Email
Personal Data: cookies; usage data; email
SMS
Personal Data: cookies; usage data; phone number

Activity data management
Activity data tracking via device
Personal Data: general activity data

Heat mapping and session recording
SmartLook
Personal Data: cookies; usage data; various types of data according to service policy

Interaction with external social networks
Social widgets Facebook, Twitter, Google+
Personal Data: cookies; usage data

Statistics
Google Analytics with anonymized IP, Google Analytics, Google Tag Manager, MixPanel
Personal Data: cookies; usage data
Facebook Analytics for Apps
Personal Data: usage data; various types of data according to service policy

Additional Information on Personal Data
WhatsApp
By downloading the Demo, purchasing or clicking the WhatsApp button, you will be redirected to private chat. By continuing, you accept the privacy terms and authorize the processing of your data according to GDPR (Reg. EU 679/2016) and Italian law.

Sharing and Disclosure of Google Data
Lumiso does not sell or share personal data to third parties except in the following cases:

• With authorized service providers (hosting, technical support, marketing, data analysis) under confidentiality agreements.
• To fulfill legal obligations, respond to requests, protect rights, prevent fraud.

Retention and Deletion of Google Data
Data are kept only as long as necessary to provide the services. They will be deleted at the user's request or after 2 years of inactivity. Lumiso takes technical measures to ensure secure deletion.

Scopes OAuth
The scopes used are listed in the OAuth consensus interface and match what is stated in the Google Cloud Console configuration.

Lumiso
Lumiso is the developer and owner of the eponymous software, a platform for sending and managing content via digital channels such as WhatsApp. It is not affiliated with WhatsApp Inc. or companies in the Meta group.

Changes by these platforms could affect the operation of Lumiso, without Lumiso being able to exercise any technical or contractual control.

Standalone Software
Lumiso is Standalone software for Windows and Mac: all data reside locally on the user's device and are not accessible from Lumiso or third-party servers.

Data Controller
Lumiso
Email: support@lumiso.cloud

Removal of personal data
The user can request the deletion of their data at any time by writing in this form.